Earth Relocation

If I could give zero stars, I would. Choosing EARTHRELO has been the single worst consumer experience of my life. This isn't just a bad moving company; their conduct is a masterclass in negligence and bad faith that has forced me to pursue legal action.

The nightmare began with a 1.5-month delay, during which my possessions were essentially lost in a void of incompetence. They subcontract their work, meaning the people who show up have zero accountability. In a shocking display of unprofessionalism, their subcontracted workers literally ABANDONED the job mid-delivery, leaving my home in chaos.

But it gets worse. They have lost essential parts for my furniture, rendering valuable pieces useless and causing significant financial and emotional distress. They refuse to take any responsibility for the extensive damages.

Most disturbingly, they are unlawfully retaining some of my personal property, which appears to be a tactic to intimidate customers and shield themselves from the consequences of their actions. This isn't just a breach of contract; it's a flagrant violation of carrier liability laws like the Carmack Amendment and state consumer protection statutes.

Do not be fooled by their website. You are not hiring a "Best Moving Company." You are hiring a future defendant. Save your money, your time, and your sanity. Run, do not walk, away from EARTHRELO.

Move size: 2 Bedroom Home Service cost: $13000

I have left a similar review with the Better Business Bureau. Earth Relocation was hired as the US partner in my international move. Many questions were asked about their capability and capacity. They gave assurances that they could meet my needs. However, every item that they packed was irreparably damaged. The final packing of many items once they arrived were atrocious. Literally 1 layer of saran wrap on fragile items. I am incredibly dismayed as these items are impossible to replace. Additionally, their numbering system was incomplete and inaccurate. Some items had question marks with numbers and some with multiple stickers which has led to missing boxes. All attempts to call them have been sent to voicemail and ignored. Their partners abroad are equally problematic. I have been trying to get a result for the last 160 days from any party involved. The quality of service, avoidance of contract terms, and their nominated insurers are incredibly poor. Furthermore, due to the incredible length of time this has been ongoing, I am unable to work with my credit card company to recoup anything.

Move size: Partial Move Service cost: $8000

I shipped my goods from Georgia-US to Latvia in a 20 Ft container.

Earth and their agents worked in a great combination to deliver our goods timely and smoothly. I found Earth Relocation online and gathered few quotes. Earth's rate was in the range of others but my experience with their sales and operations team was very good. Everything was delivered in order and service was as promised.

Would recommend to others for sure, I see they have mixed opinion online but my experience was worth talkign about.

All the best,

JM

Move size: 3 Bedroom Home Service cost: $6500

I have moved all over the world and have never experienced such unprofessionalism from a shipping company. The men were lazy and packed badly, Furniture was vandalized and willfully broken.An hour after I was due to leave for the airport, I was still overseeing my belongings being packed. Instead of unhooking the bed joints, a very simple process, the men violently bed solid brass brackets to wrap two separate parts together. As a result, my wife and I had to sleep on the floor while we tried to find replacements. The company claimed it had happened "in transit". Inventory was a also joke - the list stopped at 129 boxes. When they arrived some were numbered in the 300's. Many numbers were duplicated and almost none of the listed contents matched the actual contents, making the delivery of my goods a long and painful process. The after service was even worse - no attempt to apologize or rectify the situation or accept responsibility. Despite the emotional stress caused, the time spent repairing or replacing damaged items and all the problems caused, the company's response has been either silence or to tell me it was my fault. I have had to pay an extra $5,000 because of Earth Relocation's poor work - again with not so much as an apology from the company.

Service cost: $8000

I had an extremely great experience moving internationally from the USA to Germany with this moving company. Considering the very reasonable cost, their services were fantastic. The movers carefully and efficiently transported all of my household possessions, including fragile items and my beloved bike, overseas to my new home in Germany.

Communication was clear throughout the process. I highly recommend this company for stress-free, quality international moving services within your budget.

Move size: 2 Bedroom Home Service cost: $6500

My wife found Earth Relocation on Google and she received a quote for our move to Antibes, France along with 2 other quotes we compared from movers in New York. We returned to France after my 28 months project in NYC. We moved a 20 Feet container through Earth Relocation. Actually we finalized a different moving company in NY looking at their online reviews but the company asked us to change the move date 2 days prior to the pack date. They gave us a lot of hard time for us to even get our deposit back, beware of such companies. Earth Relocation came to our rescue at last minute and accomodated us at such short notice. They were busy and therefore they could only send their crew around 2 PM on our move day. They packed and finished the job on second day after everything was done nicely. Our final invoice was within estimate which helped as we had a budget given by my employer. The communication sometimes took a bit longer but everything else went ok and promptly. Goods were received in the estimated time frame and overall we were satisfied with what we paid for.  Thanks, TA.

Service cost: $7500

This is my review for Earth Relocation. 1-Prompt. Earth relocation is very prompt. Starting from the survey of the house to actual  pick up & to ultimate delivery.I had almost zero waiting time in all the above instances. 2-Communication. Earth reloc scores high points on communication as well. I was called before pick up & also informed well in advance for delivery. 3-Documentation: Documentation is very clear & crisp. No surprises at the end of the move 4-Breakage: I had taken transit insurance just to be careful but there was no breakage of any kind. I got all my goods in satisfactory condition. 5-Flexible: I had to store my goods for a couple of days. Earth reloc was flexible enough to provide free storage for 30 days & shipped on confirmation. 6-People: All the folks involved in the move were very professional & cordial at the same time. Due care was taken to pack & ship the goods. Earth reloc is a no hassle mover. They are professional , communicative & very efficient. There could be some noise on price/premium that you may need to pay but it worth the quality & peace of mind. 2 thumbs up!!

Service cost: $3200

Thanks a lot EARTH RELOCATION !! 
I was moving from New york to LA. One of my friends who had AN excellent experience from Earth Relocation recommended me their name.
I had some delicate pieces of art, very expensive China and I was worried if they would be able to deliver it intact. But full marks to Mr. Samir Shah ( My contact person ) and his team. 
They are polite , efficient and ready to help always.
Thanks a lot Eath relocation !!
 
 
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Service cost: $1000

Not only did the estimate given was 30% OFF what they told us, our things were packed so badly, we wished we did it ourselves. We had damages that could have been avoided if some thought had been put into the process.  And now after the second shipment has arrived which happened 3 months after we moved, we find our things (artwork included) missing and a mystery box (someone's sofa cover and tv stand) in its place! Have not heard from anyone from Earth Relocations as of yet, the lack of customer service is shocking. This company is horrendous.. I urge people to pay more for a trusted moving company and not be swayed by a lower estimate, which is a LIE.  .

Service cost: $8500